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CMB’s Vice President of Company Operations, Pam Ellis, manages the organization’s day-to-day operations. Ms. Ellis also directs staff members during the detailed construction of all USCIS submissions. Ms. Ellis has over twenty-four years of management and customer service expertise. Ms. Ellis obtained a degree in Hospitality Management from Southeastern Academy in Florida. Ms. Ellis served as the Vice President of Visitor Services for the Quad Cities Convention & Visitors Bureau for twenty years, where her duties included managing the Iowa Mississippi Valley Welcome Center. Under her tenure as Vice President, the Center won multiple awards and became one of the nations most recognized Welcome Centers.
Ms. Ellis expanded the reach of the primary Visitors’ Center by adding four other centers serving downtown communities. As the Bureau’s government liaison, Ms. Ellis developed critical communication skills as she represented communities to the State Legislators. These regional experiences strengthened Ms. Ellis’ knowledge of revitalizing communities and downtown areas into centers of economic activity. Further, Ms. Ellis developed a private label brand for the Welcome Center, managed all retail sales (in-store and online), administered the Welcome Center budget, and supervised staff and volunteers. Today Ms. Ellis now supervises the various services CMB provides to its approximately 3,000 EB-5 clients, as well as our supervisor for over 50 full-time CMB employees.
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